Return procedure

Request a return

The ordered product turned out to be
Missed? Take advantage of the 14-day return period.

Please let us know:

Protect the products you want well
return

Prepare Original Packaged
products so that they reach us in full 🙂

Refund

Will be up to 14 days after receipt
returned products. We will refund the payment using the same payment methods as the
were used during the purchase, unless you agree otherwise.

Send the package to the address

ROLLEN POLSKA – STUDIO FIGURA
Izabella Michalak

Lusówko, ul. Wiązowa 56,

62-080 Tarnowo Podgórne

No later than 14 days from
expressions of willingness to return

Right of withdrawal

  1. Only the Client who is also a Consumer is entitled to a 14-day period to withdraw from the
    Agreement. The consumer has the right to withdraw from this agreement within 14 days without specifying any
    Causes. The deadline for withdrawal from the agreement expires after 14 days from the date of conclusion of the agreement.
  2. To exercise your right of withdrawal, you must inform us, i.e. ROLLEN
    POLAND – STUDIO FIGURA Izabella Michalak based in Lusówek, ul. Wiązowa 56, 62-080 Tarnowo
    Podgórne, NIP 7831266218, REGON 300224173, e-mail zamowienia@studiofigura.com.pl about your decision to
    withdrawal from this contract by means of an unequivocal statement (for example, a letter sent to the
    by post, fax or e-mail).
  3. In order to comply with the deadline for withdrawal from the contract, it is sufficient for you to send a notice of
    exercise your right of withdrawal before the deadline for withdrawal has expired.
    Agreement.


Consequences of withdrawal from the contract

  1. In the event of withdrawal from this contract, we will refund the payments received from you
    immediately, and in any case no later than 14 days from the date on which we were informed
    o your decision to exercise your right of withdrawal from this contract. We will refund the payment at
    using the same payment methods that you used in the original transaction,
    unless you have expressly agreed otherwise; in any case, they will not incur any
    You have no fees in connection with this refund
  2. Please send back or hand over the package with the product(s) to ROLLEN POLSKA – STUDIO FIGURA
    Izabella Michalak with its registered office in Lusówek, ul. Wiązowa 56, 62-080 Tarnowo Podgórne, immediately, and in
    in any event no later than 14 days from the date on which you informed us of your withdrawal from the
    of this Agreement. The deadline is met if you send the item back before the expiry of the 14-day period.

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